COVID-19 Notice

Last Updated June 15, 2020

As public health guidelines related to COVID-19 evolve, all updates regarding service adjustments will be available on our website at www.centrelakeimaging.com and main telephone message at 909-242-7300.

Our teams and doctors remain flexible to adapt to the needs and safety of our patients, community, and referring providers. We are committed to being fully focused on providing high quality and compassionate care during this fluid and unprecedented time.

Closures: In response to COVID-19, Walk-In X-ray services at the following location is TEMPORARILY CLOSED:

Centrelake El Monte | 11436 Garvey Ave, Suite D, El Monte, CA 91732

All other locations are OPEN for Walk-In X-Ray with schedule of 8:30am to 4:30pm (closed 12pm – 12:30pm), Monday to Friday. Be advised all patients will be screened for COVID-19 symptoms and risks (see Patient Questionnaire below).

No Visitor Policy & Social Distancing: To minimize risk of exposure relating to COVID-19, all person(s) accompanying the patient must remain outside of the facility or in their vehicle. All patients are required to maintain at least 6 feet from other person(s) in reception, waiting area, and any other common areas in the facility.

Masks Required: All person(s) entering are required to wear a mask over their nose and mouth.

COVID-19 Screening: All patients and accompanying person(s) are subject to COVID-19 Screening Questions (see below) and will have temperature recorded on-site at check-in/entry.


COVID-19 Screening Guidelines: Updated June 15, 2020

Centrelake Imaging & Oncology is dedicated to the health of our patients and staff. As part of this commitment, we are following CDC recommendations for minimizing the risk of exposure relating to COVID-19. Please ask yourself the following questions before you arrive to our facility:

  1. DO YOU HAVE:
    (a) Diagnosis of COVID-19?

    Note: If confirmed COVID-19 positive with at least 2 weeks quarantine per CDC Guidelines AND no symptoms from Section 1(b), you may be eligible to proceed with radiology services. We require COVID-19 positive test results with date indicated and/or written clearance to obtain radiology services from your doctor.

    (b) Two of these symptoms:
    1. Fever above 100.4° F?
    2. Cough?
    3. Shortness of breath or difficulty breathing?
    4. Sore Throat?
    5. Congestion?
    6. Chills or repeated shaking with chills?
    7. New loss of taste or smell?
  2. IN THE PAST 14 DAYS, HAVE YOU:
    • Traveled internationally to high risk areas known for widespread COVID-19?
    • Had direct exposure (within 6 feet) with person(s) testing positive for COVID-19?
    • Been told to quarantine by doctor or medical professional?
  3. WILL YOU BE VISITING OUR FACILITY TO:
    • Rule out COVID-19?

If you answered YES to any of the questions [or any 2 symptoms of Section 1(b)], please call your primary care physician. To protect yourself and others, you are required to wear a mask to help prevent the spread of this virus until you have been treated by your doctor. If you feel seriously ill, visit the emergency department or contact local health department but wear a mask and contact the emergency department ahead of your visit via telephone to inform them of your symptoms and exposure. Please visit https://www.cdc.gov/coronavirus/2019-nCoV/index.html for more information.


I have an appointment scheduled, should I cancel it?

If you are experiencing symptoms consistent with COVID-19 (See “Screening Guidelines” above), please stay home, limit your exposure to other people and monitor symptoms. If you are experiencing a fever and respiratory symptoms, please contact us prior to coming in.

If you feel very sick, with a high fever, shortness of breath or more severe respiratory symptoms and you or your care team feel you need to go to the ER, make sure you or your caregiver call ahead to let the ER know you have respiratory viral symptoms so they can prepare for your arrival.


What can we do to protect ourselves?

The same good health habits that prevent other viruses like the flu, also prevent the spread of COVID-19. They also decrease the risk of getting sick, which would make you more susceptible to COVID-19.

These include:

  • Stay home when you are feeling ill (fever, cough, cold).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough or sneeze into your arm. If you use a tissue, discard the tissue in the trash and wash your hands or use an alcohol-based hand sanitizer.
  • Clean and disinfect frequently touched objects (door handles, light switches) and surfaces using a regular household cleaning spray or wipe.
  • Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress to keep your immunity strong.

Dear Patients and Community Healthcare Practitioners:

As the healthcare landscape continues to shift rapidly amidst the evolving COVID-19 pandemic, Centrelake is steadfast in its commitment to remain open and available for our patients and providers. During this time of profound uncertainty, we have implemented rigorous protocols to safeguard our patients and staff while providing high quality and compassionate care to the community.

Our leadership team continues to meet daily to refine and improve our mitigation efforts against COVID-19. We are closely monitoring best practices per CDC Guidelines and public health departments. Towards that end, we have enacted the following safety measures:

  • Updated Patient Screening Guidelines for COVID-19 symptoms.
  • ​Infection-Prevention Protocols including protective barriers in reception, enhanced social distancing in all common areas, mask requirement for all entering person(s), no visitor policy, staff COVID-19 screening, and temperature recording of all entering person(s).

Our facilities remain open and available to assist patients for all outpatient radiology services. This includes:

  • Offering all diagnostic imaging modalities (no restrictions).
  • For our Vascular & Interventional Centers, we continue to perform all procedures including ultrasound and CT guided biopsies, drainage procedures (paracentesis, thoracentesis), venous access procedures (PICC lines, portacaths), dialysis access management (fistulagrams, declots, permacaths), and vascular procedures (angiograms, venograms). Please click here Vascular & Interventional Center Department for complete list of service offerings.

We believe that providing these services allows continuation of care for patients and also eases the burden on our overstrained hospital systems.

Finally, we are intimately aware of and deeply grateful for the tireless work of our referring physicians and their staff in protecting our patients and communities from COVID-19. We are here for you.

Kindest regards,

Amar Lapsi, JD, MBA
Chief Operating Officer

Contact Us

Call Us for Appointments or Questions:

Scheduling Fax Number:
909.784.3760
Administrative Offices:
3115 E. Guasti Road
Ontario, CA 91761

We'd Like to Hear From You

Your opinion matters. All of us at Centrelake Imaging & Oncology strive to provide you with excellence in radiology services and patient support. If you have a comment on your experiences with us, we’d like to hear from you. We also welcome suggestions on how we may better serve you at our network of facilities and through this website.Use the form below to send us your feedback..

West Covina

1700 W. West Covina Pkwy.
West Covina, CA 91790

Ontario

3115 E. Guasti Road.
Ontario, CA 91761

Pomona

1555 N. Orange Grove Ave.
Pomona, CA 91767

Upland

1183 E. Foothill Blvd., Suite 235.
Upland, CA 91786

Covina

1433 N. Hollenbeck Ave., Suite 105.
Covina, CA 91722

Downey

10226 Lakewood Blvd.
Downey, CA 90241

El Monte

11436 Garvey Avenue., Suite D.
El Monte, CA 91732

Chino

5562 Philadelphia St, Ste 100.,
Chino, CA 91710